Product Refund Policy: While we regret to inform that unless a product is defective or you have mistakenly be sent the wrong item, all sales are final. Please see our Product Exchange Guarantee for alternate solutions or exchange credit. *If you have been sent a defective product, or the wrong item, please contact us (within 21 days) with details and an attached a photo, and we will promptly send you a correct item within two business days!
Product Exchange Guarantee: We offer a full replacement product of equal of lesser value if you are unsatisfied with your product(s) within 30 days of use (with your receipt). Please contact us by using our contact form and detail your concerns so we can provide the best possible advice and product recommendations to you! We have a variety of products for all skin types & concerns, so if something is simply not agreeable for your skin, we encourage you to try another product!
Damaged or Undelivered Products: If a purchased item(s) has not arrived to you or been delivered to you damaged or compromised, please contact the carrier (via USPS.com) and follow their directions to submit a claim with them. Your item is insured up to $100. If you have trouble, or need further assistance, please feel free to contact us and we’ll see how we can further help you!